Wednesday, October 25, 2006

Fixed Issues for the ITSM 5.0.6 release

Issue

Title

Area

Category

41834

Background color is not showing in SMWeb or WebSelfService.

Admin

Administration

42910

Info entered via a telephone prompt doesn't show up in appropriate fields of new incident

Admin

Administration

37287

If an attachment is under 50 KB it causes an error on opening Called Cannot Call invoke or AsyncInvoke on a window control

Attachments

Application

37656

Link many records by selection of the First record and use of the Shift key on the last record causes system to gray out the OK button

Business Object

Application

37492

Hidden Fields show up on Printing a Incident record

Client

Application

38770

The function Current User Team when inserted to a quick action is showing blank as the value.

Client

Application

38772

You are not able to type 10 for the hours on a time field. It will not accept the "0".

Client

Application

40466

Unable to get specified items for from the ADR

Client

Application

42258

Error with 3-tier connection in 5.0.4 German. It's not possible to create a 3-tier connection to the Application Server.

Client

Application

42375

When using a count (or any other) filter on a dashboard part, hitting refresh will duplicate the "Count = X" instead of re-using the line.

Client

Application

43571

Clicking Create New Record button after deleting the last record of a group will error: "Definition for not Found".

Client

Application

36923

Legend from first Pie Chart displays on Secondary Pie Chart Legend

Dashboard

Application

38835

Setting drill down to Parent in a mutliview dashboard breaks the VCR buttons.

Dashboard

Application

39933

Color Coding of Grid event no longer works after upgrade to 504 sp1 from events sent from BP pacakge

Dashboard

Application

42393

Adding a newly created dashboard part to a tabbed part will not stick in Administrator but does in client.

Dashboard

Administration

43285

ITSM v5.0.4 SP1 (DE) dateformat of dashboard parts (type chart) is displayed in US format

Dashboard

Application

43554

Dashboard Part for Active Assignments does not show complete results on first launch.

Dashboard

Application

41335

Deletion of Form on Change object does not get dropped from FusionDef table and Form is still present in AdminLoader.exe def set

Forms

Administration

38273

Unable to close a problem in Non US regional settings

Functionality

Application

40396

Word Merge produces error if there are more than 255 characters in the number of fields being merged.

Functionality

Application

42197

Network devices with host name are automatically classified as computers

Functionality

Inventory

41072

Sort of child records created by quickaction are not sortable if the quick action creates Many Records

Grid

Application

38977

Issue on Printing Word docs and excel docs from Collection

License Server

Core

39539

User Presence displays Recid Value in User Presence field

Messaging

Administration

43292

Rule based on IncidentAssociatesEmail will not fire if email is linked via Outlook.

Outlook Add-In

Administration

38137

Quick Action to save incident will error on validated field not having a valid value.

QuickActions

Application

44291

QA not working in Web Client...

QuickActions

Application

45994

Unable to publish Reports with Crystal 11 Run time on client PC recieving the following error Error Contents could not be Read Incident.RPT

Reports

Application

38848

Once created search can't be changed - it could be only deleted and then created once again

Search

Application

43042

custom searches with settings :

any FIELD-value with operator "not empty" does not work.

Search

Administration

43713

Local Settings not respected when adding in Functions for Simple Search that report a time value for calendar reports it back in US Format

Search

Application

44858

a security group that doesn't have permissions to delete journal.note objects can still delete journal notes

Security

Application

42797

Security Group drop down on User Manager records General tab is not alphabetical.

Security Users

Administration

41761

No Prompts in WebClient from Action run from Navigator.

Web Portal

Application

41914

Scrowl bar is gone on Quick action for list of Values

Web Portal

Administration

43386

Reason field on Change will blank out with the re-select of Category.

Web Portal

Application

45223

RM 41761 not working in 5.0.6

Web Portal

Other