Thursday, February 03, 2005

Unable to reinstall the CRM Exchange Router

"Insufficent Rights on the WWWRoot Director"
I came across this issue whilst trying to reinstall the CRM exchange router.
1. The uninstall seemed to go fine no error's were reported.
2. No user (including domain admins) had access to modfy the WWWRoot Directory
3. When attempting to view the properties of the Directory the only tab that was available was the Sharing Tab.

As a result no permissions on the directory could be changed and therfore it wasn't possible to reinstall the router.

Turns out that during the uninstall of the CRM Exchange Router it had deleted the wwwroot directory under IIS. However as the IIS services were still running some residual aspects of the folder remained. When IIS was stopped the directory disappeared.

The only way to fix the problem is to recreate the wwwroot directory (or reinstall IIS) then reinstall the exchange router

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