RM Issue # | Title |
22005 | Could not connect to specified Demo Database after attachments changed to a UNC path |
26453 | Email is not executing if configured to send attachments |
27341 | Display issue with Incident total over 100 for ServiceManagementWeb |
28745 | Problem number on Problem Board is too small to read |
29656 | SQL 10001 error when searching for Change in HEAT/ITSM integration. |
29660 | Print Preview reveals error on dashboard charts |
29731 | Set a priority on newly created Incidents fire on a set priority field on Saved |
29846 | FSMT service timing out |
29910 | File listener stops or slows after processing few files |
30103 | App > Infrastructure Manager - WMI scan running - no progress indicator |
30104 | Scheduled Job – Job History – Finished field, its value is misleading |
30105 | Messaging - Transformations XSLT files - no comments inside files |
30110 | LDAP import - PRIMARY field empty in spite of the fact that email field is not |
30115 | IM- WMI Scan jobs ends up without clear reason |
30117 | Infrastructure Manager - On Demand Scan - Job DATA description non readable format |
30121 | KM - Knowledge Management integration with ITSM 5.0.4 - there is no sign of it |
30126 | WMI scan not being finished - probably due to exceeding the capacity of the license file |
30128 | Knowledge Management – web page (after login) - spelling error |
30133 | Quick Action -Parse Content From Field(s) - can't deal with empty line |
30214 | Redirect to session expiration page |
30289 | LDAP import memory usage is high with large users |
30347 | Cyrillic characters are not stored and displayed correctly |
30385 | Unable to create Associated Item Selector in ITSM 504 |
30514 | Outlook integration - service management configuration (Outlook) - connection can't be establish or out of license error is being displayed |
31313 | Secondary Business Rule does not send Notifications out by email |
31416 | Error thrown when creating a CAB with Change Manager |
31417 | Cast error on login to Self Service |
31612 | Dashboard on Navigator does not display on ITSM Navigator |
31613 | Novell NSDInfo2Fusion Style Sheet fails to import in 504 |
31814 | LDAP import is creating duplication of Primary Emails and FirstName/LastName and creates duplicates in the Profile table and fusionsecmap table |
31970 | Adding JPEG Image does not display in ServiceManagementWeb |
32076 | Business Rule fails for ITSM to write a child record off any raised event |
32086 | Attachment Path set to a HTTP:\\ causes application to be locked out of admin and Client |
32491 | Copying a Field from one perspective to another Causes Invalid Argument |
32550 | KM - Knowledge Management will not display existing XML files in Application |
32553 | KM - HPK to Knowledge articles are not found on search from Topic |
32561 | Export to Excel creates a single workbook for each record exported to a spread sheet |
32564 | HOP duration not calculated properly if HOP spans beyond Midnight |
32731 | From the Side Navigation Bar, if you link a duplicate Incident to a Problem, doesn’t display a message that shows "the Incident has already been linked." |
32857 | File Listener does not import the records to the Profile.Employee Object |
32901 | Priority' field doesn’t exist in the Change Module, but if we link a change to a Release, we have the Priority field in both Form and Grid views. |
33111 | Scheduler service brings in values to the address Business Object more then one time after re-import of users |
33205 | Failed Initializing For Connect to Fusion for Heat Login |
33336 | CI Object Link does not display link to other devices in a 360 degree View |
33457 | Change.SubCategory field is blanked out if memo field is altered. |
33552 | 011806 Patch release causes a dump on system when attempting to Print |
33554 | Inserted field for report parameter does not work. |
33565 | Unable to save Change record in ServiceManagement Web |
33660 | Sort Filter in dashboard you loss original search criteria |
33669 | Cannot set properties for multiple controls at same time |
33698 | Primary key violation when using different logind |
33786 | BP engine stopped and created a 6.6 gig file called DOM.xml |
33805 | Business rules do not fire through HEAT integration. |
33865 | Drop down fields lock when using keyboard |
33895 | table Maintenance causes the system to crash and hang and causes the app server to shut down |
33918 | ServiceManagementWeb constrained fields on Resolution are blank until you refresh the page. |
33921 | Email Listener on POP3 continues to process READ Emails |
33939 | Cannot create more than 2 child records via CSS |
33979 | Taking a very long time to display when tabs CAB and Notification List are selected on Change. |
33990 | Update to ITSM does not occur if you change the category or subcategory from heat |
34052 | Customer would like to be able to alter the drop down limit to larger than 200 entries. |
34080 | SLA calculations are not working correctly in custom SLA database |
34132 | @Validated Prompt does not run in Dashboard until you pick a different group for Multi part for dashboard |
34250 | Error when canceling prompt to save |
34251 | Tab does not work after selecting dropdown value |
34252 | Refresh Issue in customer DB |
34260 | Unable to select properties on multiple fields |
34270 | SLA Time is incorrect by 2 hours |
34275 | Script error when changing impact Urgency |
34316 | Report parameter using IncidentID returns invalid value |
34776 | % wild card does not work in Inventory Management to limit what computers will be imported into the CMDB |
34831 | Sub Category' field blanks out when modifying description field and saving a Change object for ITSM/HEAT integration using the ITSMHEAT(Demo).fad file, Using ITSM Ver. 5.0.4, and HEAT 8.3.700 Build 14. |
35426 | SLA without Off set times places Ticket in RED after save. |
35612 | Imported SLA from a CSV file cause a miscalculation on the system and writes wrong value in the SQL table |
36065 | Auto Fill does not work correctly for HeatWeb Perspecitve for Heat\ITSM |
Monday, April 24, 2006
ITSM 504 SP1 Released
Here is the list of fixes in the latest ITSM patch:
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