Wednesday, November 08, 2006

How to identify an ITSM 5.06 System

How to identify an ITSM 506 System

The versioning in the ITSM system is not always the clearest and with the new version of ITSM (506) release the versioning hasn't been

incremented in the tool to reflect this. This is a couple of ways you can and can't find the version of the two systems :-

ITSM 5.04 SP1
Installer Version - 5.0.4003
Help-About Version - 5.0.4003

ITSM 5.06
Installer Version - 5.0.4003
Help-About Version - 5.0.4003.21

So officially (according to support) 5.0.4003.21 is the 5.06 release of ITSM.

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