Friday, March 02, 2007

Bug Fixes and Enhancements included in HEAT 8.4.1

RM 6281 - (ITS 34632) Removing an action from a follow-up within a BPAM rule does not remove the follow-up action.

RM 6282 - (ITS 35480) BPAM will not send an attachment or write a file using a mapped drive when running on Windows XP

RM 6594 - (ITS 38092) An Auto Task that changes the CustType and CustID will error when executed through BPAM.

RM 8462 - (ITS 38314) An Auto Task that is set to close the record does not stamp the ClosedDate, ClosedBy, or ClosedTime fields.

RM 15776 - When using screen reading software, the screen reading software must be able to announce the Menu Item when executed from a keyboard short-cut.

RM 16230 - @Sum AutoTask function will not work on its own.

RM 21211 - Adding a 16x16 bmp when using MSSQL will cause a “String data right truncation” error.

RM 28187 - Auto Tasks are populating date fields with a year of 1970 when executed from BPAM.

RM 28690 - Duration calculation in reports calculates values differently when the report is run via HEAT versus when run through Crystal.

RM 31812 - User receives ODBC error when trying to create HEAT Asset Tracker tables through the HEAT Administrator.

RM 42295 - Agent Dashboard used with IPCC is reset after upgrade to HEAT 8.4.

RM 42378 - @Team function within an Auto Task will crash Call Logging, if using long team names.

RM 42893 - Alert Monitor Grid Settings do not save the size settings after saving the Alert Definition.

RM 43054 - Alert Monitor will not save the Sort Option upon exit.

RM 43654 - Call Logging crashes after deleting an item from Table Maintenance when using Access.

RM 44075 - BPAM Service produces a 1067 Error when starting service against Microsoft Access Database when the database is located on a shared location or mapped drive.

RM 44260 - ATG Service does not run on Windows Server 2004 when it queries an Access database located on a network drive.

RM 44527 - User receives 37000 SQL error when the user selects a Call Type with an apostrophe.

RM 44781 - Utilizing multiple print queues under a HEAT Print Information Auto Task Action will not print to the correct print tray that was configured in the Auto Task.

RM 44920 - Jump to Control action can not place cursor into Subset form.

RM 45391 - Call Record Browse is causing Call Logging to lock up when utilizing with a large set of Call Records.

RM 45683 - BPAM is unable to use SQL Express 2005 as the local database.

RM 45769 - Call Record Browse does not open desired record when executed.

RM 46425 - ATG processes only one e-mail per poll.

RM 46496 - Call Logging causes SQL Locking when viewing Assignments or Journals.

RM 48333 - Call Record Browse will return all values when executed from a custom Call Group that does not contain reference to a CallLog field.

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