Wednesday, March 02, 2005

Details on Microsoft CRM 2005

JonWhite has posted some details on the upcoming release of Microsoft CRM. JonWhite is a "CRM ISV Evangelist" with Microsoft. He's included some details on the reasons for the delay with the new version.
Why are we pushing back the release date of Microsoft CRM?
With the release of the v1 and v1.2 solution we have learned and confirmed several things about the CRM market and our customers and partners: a high global market demand requires that releases of Microsoft CRM be available in all languages within a quarter of US availability. Microsoft CRM serves a broader market than originally targeted, meaning that we are expanding our performance capabilities to ensure that customers with the simplest needs have a solution that can be installed with few clicks AND that our most sophisticated customers can have the extensibility, performance, and multiple client capabilities they require. Finally, our customers are demanding that Microsoft sets a new bar for what a CRM solution needs to be across the market.
The full details can be found here. He also has a post on the Next Version Focus Areas which gives some insight into the new direction.

No comments: