Microsoft CRM Platform Error Report:
Error Description:
An unexpected error occurred.
Error Details:
An error occurred attempting to dispatch the email : HTTP
status: 404 Not Found. URL may be invalid
Error Number:
0x80040216
Source File:
D:\mscrm\Build\3017\src\platform\include\proxy\proxyutil.h
Line Number:
47
To rectify the issue go into the properties of the "MSCRMCONNECTOR" virtual directory in IIS6 and manually create a mapping for .srf files to the CRM ISAPI extension. The CRM ISAPI extension is by default located at "C:\Program Files\Microsoft CRM\MSCRMConnector\CrmExIsapi.dll”
Something else you may want to check is to make sure the MSCRMCONNECTOR directory is not set to require SSL. There should be an event log error being written in the CRM server when e-mail submissions fail. This may also provide clues to the problem.
Finally ensure that the website is started.
2 comments:
the problem for me turned out to be the SSL being turned on. Thanks!!! after installing the updates from microsoft and fixing that little SSL issue, this thing seems to be working wonderfully. thanks again.
How did you fix the SSL issue I thing I am having the same problem
Post a Comment