More Hotfixes and Workarounds for CRM

893391 Frequently asked questions about the Cassini Web server in Microsoft CRM 1.2 Sales for Outlook

What is the Cassini Web server?
The Cassini Web server is a simple, fully managed Web server that hosts ASP.NET. The Cassini Web server is a combination of the following:

• A simple HTTP listener that was built by using System.Net.Sockets.
• A hosting sample of ASP.NET that was built by using System.Web.Hosting APIs.

This lets you host ASP.NET from any managed application.

What are some known functionality limitations of the Cassini Web server?
• It can host only one ASP.NET application per port.
• It does not support HTTPS.
• It does not support authentication.
• It responds only to localhost requests.

Does the Outlook client use Internet Information Server (IIS)?
Microsoft Internet Information Server (IIS) is a Web server that includes configuration, logging, authentication, authorization, HTTPS support, multiple-site support, and performance and reliability tuning. It would require significantly more resources and would put an additional burden on the client computer if the Outlook client used IIS. Additionally, IIS requires local administrator privileges to be configured and adequately maintained. The Cassini Web server does not depend on IIS. However, it can run side-by-side with IIS depending on the configuration settings.

How does the Outlook client use the Cassini Web server?
The Cassini Web server is installed during the installation of the Outlook client and is preconfigured to listen to port 2525. The CassiniPort registry setting must be set to 2525 so that the Outlook client can communicate with the Cassini Web server.

The Cassini Web server starts only when the Microsoft CRM Outlook toolbar is loaded in Microsoft Outlook. Therefore, the Cassini Web server runs within the Outlook process on the client computer. After Outlook closes, or after the CRMAddin.dll file is unloaded, the Cassini Web server unloads from the Outlook process.

The Outlook client uses the Cassini Web server to render the Microsoft CRM pages in Outlook. The .aspx pages are stored in the \Microsoft CRM\Client\res\web folder. Additionally, the .aspx pages are similar to the pages that are used by the Microsoft CRM Web site, except for certain code that is specific to the Outlook client.
The Outlook client pages are rendered by the Cassini Web server when the Outlook
client is online or offline. The location of the data that is retrieved by the .aspx pages depends on the state of the Outlook client. If the Outlook client is online, TCP/IP is used to retrieve the data through SOAP calls to the Microsoft CRM server. If the Outlook client is offline, the data is retrieved through named pipes from the Microsoft SQL Server Desktop Engine (MSDE) database.

Can you replace the Cassini Web server with another Web server?
You cannot currently replace the Cassini Web server with another Web server, such as IIS.

Can you bypass the Cassini Web server while you are online and then request pages directly from the Microsoft CRM server?
All components of the Outlook client are dependant on one another. The CRMAddin.dll file calls the Cassini Web server and loads it into the Outlook process. The ability to replace or bypass this Cassini component is currently not supported.

Is the Cassini Web server open-source software?
Although the source code for the public version of the Cassini Web server is available for download, the instance of the Cassini Web server that is installed with the Outlook client is not an open-source product.

Does Microsoft Business Solutions support the Cassini Web server?
The instance of the Cassini Web server that is installed with the Outlook client is part of of Microsoft CRM. Therefore, it is supported by our support team like any other Microsoft CRM component.

Is the Cassini Web server subject to Trustworthy Computing?
We are dedicated to Trustworthy Computing. Therefore, we monitor security threats to the components of Microsoft CRM. This includes the instance of the Cassini Web server that is installed with the Outlook client. For additional information about the Microsoft Trustworthy Computing initiative, visit the following Microsoft Web site: http://www.microsoft.com/mscorp/twc/default.mspx

890594 When you use mail merge to create a new activity on a Microsoft CRM Sales for Outlook client, the Actual End date for the activity is not set

You use mail merge to create a new activity on a Microsoft Business Solutions CRM Sales for Outlook client. The Actual End date for this activity is not set and shows the default value of NULL.

A supported hotfix is now available from Microsoft, but it is only intended to
correct the problem that is described in this article.
Only apply it to systems that are experiencing this specific problem. This
hotfix may receive additional testing. Therefore, if you are not severely
affected by this problem, we recommend that you wait for the next version of
Microsoft Business Solutions CRM that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the hotfix. For a complete list of Microsoft Product Support Services
phone numbers and information about support costs, visit the following
Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;[LN];CNTACTMS